I'm 21 or over, and I'm buying for research use.
Fortis Labs · Dallas, Texas
Effective 15 August 2026
We ship to business and institutional addresses only. We do not ship to residences, PO boxes, or mail-forwarding services. Orders naming one of these will be cancelled and refunded.
Orders are released only to verified accounts. Before a first shipment we confirm the institution or business, the shipping address, and the person responsible for the material, and we require a signed Research Use Agreement.
The recipient must be the responsible person named on that agreement, or another authorised person at the same institution.
First orders ship only after verification is complete, which usually takes one to two business days. In-stock items are then dispatched within one to two business days. Custom synthesis lead times are quoted per project.
All timings are estimates. We are not liable for delay, and delay is not grounds for cancelling a released order.
Materials ship lyophilized in sealed vials, packed with temperature control appropriate to the material and the expected transit window. Every shipment includes the lot certificate of analysis and a safety data sheet.
We do not include, and will not add to any shipment, syringes, needles, bacteriostatic or sterile water, or any other administration equipment.
Check the shipment on arrival for damage, seal integrity, and any temperature excursion.
Report damage or a temperature excursion within 72 hours of delivery to support@fortislabs.info, with photographs of the outer packaging, the temperature indicator, and the affected vials. Claims made after 72 hours may be declined.
Title and risk of loss pass to the purchaser on delivery to the carrier at our facility. The purchaser is responsible for the shipment in transit, subject to any carrier insurance purchased.
The purchaser is the importer of record and is solely responsible for import compliance, customs clearance, duties, and taxes.
We will not replace or refund any shipment seized, detained, refused entry, or destroyed by customs or any regulatory authority. Confirm the material may lawfully be imported into your jurisdiction before ordering.
We do not ship to destinations subject to comprehensive sanctions, or to any person or entity on a restricted party list, and we may decline any destination where we believe the material cannot lawfully be received.
Shipments refused by the recipient, or returned undelivered because of an incorrect or ineligible address, are not refunded.
Fortis Labs, 2626 Cole Avenue, Suite 300, Dallas, Texas 75204
support@fortislabs.info